Guides

The VA, in plain English.

Short guides to the things Veterans ask about most. Each one is checked against VA.gov and the law, with the sources listed.

Filing a VA disability claimHow to file for disability compensation, protect your start date with an intent to file, and what evidence and exams to expect. Free help is available.
Disagree with a VA decision? Your three optionsIf you disagree with a claim decision, you can ask for a Supplemental Claim, a Higher-Level Review, or a Board Appeal. Here’s how to choose, and the one-year rule that protects your back pay.
The PACT Act: care and benefits for toxic exposureThe PACT Act expanded VA health care and benefits for Veterans exposed to burn pits, Agent Orange, radiation and other toxins. Who it covers, how to enroll, and how to file.
Getting care outside the VA (community care)When the VA can’t see you soon enough or close enough, it may pay for a community provider. How referrals work, urgent care, emergencies, and what to do if you get a bill.
Changing your VA doctor, or disputing a treatment decisionYou have the right to be involved in choosing your provider. How to ask for a different primary care provider, raise a concern, and appeal a clinical decision.
Never pay to file a claim: avoiding claim sharksCompanies charge Veterans thousands for help that’s free. The law says no one may charge for help with your first claim. How to spot claim sharks and find accredited help.